Riverview Health Earns the Intuitive Health 2022 Center of Excellence Award

Riverview Health Emergency Room & Urgent Care in Carmel has received the 2022 Center of Excellence Award from Intuitive Health, the national leader of the dual emergency room and urgent care model.

“We are thrilled to be honored with this award and proud of our hardworking team that truly set the bar high when it comes to high-quality care and customer service,” said Seth Warren, president and CEO of Riverview Health. “When we opened up our free-standing ER and urgent care locations, our vision was not only to provide patients with a single convenient access point close to home but to also introduce a new way of healthcare that evolved with the medical needs of our community.”

The Center of Excellence Award recipients exemplify the best-of-the-best in patient care—significantly exceeding globally recognized benchmarks in customer service, clinical excellence and high-quality care and setting new standards of value-based healthcare. Intuitive Health partnered with Riverview Health in 2018 to open three free-standing emergency and urgent locations in Fishers, Carmel and West Carmel/Zionsville.

“Every day, our team members inspire me; they are our most valued resource. Intuitive Health staff and partners work diligently toward our shared goal of improving the way healthcare is delivered and received,” said Thom Herrmann, CEO of Intuitive Health. “Intuitive Health provides one of the most progressive healthcare models in the United States, and these awards recognize our partners’ commitment to improvements in healthcare. Our partner facilities continue to exceed industry standards. These inaugural Center of Excellence award winners are among the very best. We thank them and offer our congratulations.”