Riverview Health
Riverview Health Press Release

Riverview Health Earns the Intuitive Health 2022 Center of Excellence Award

June 30, 2022

Riverview Health Emergency Room & Urgent Care in Carmel has received the 2022 Center of Excellence Award from Intuitive Health, the national leader of the dual emergency room and urgent care model.

“We are thrilled to be honored with this award and proud of our hardworking team that truly set the bar high when it comes to high-quality care and customer service,” said Seth Warren, president and CEO of Riverview Health. “When we opened up our free-standing ER and urgent care locations, our vision was not only to provide patients with a single convenient access point close to home but to also introduce a new way of healthcare that evolved with the medical needs of our community.”

The Center of Excellence Award recipients exemplify the best-of-the-best in patient care—significantly exceeding globally recognized benchmarks in customer service, clinical excellence and high-quality care and setting new standards of value-based healthcare. Intuitive Health partnered with Riverview Health in 2018 to open three free-standing emergency and urgent locations in Fishers, Carmel and West Carmel/Zionsville.

“Every day, our team members inspire me; they are our most valued resource. Intuitive Health staff and partners work diligently toward our shared goal of improving the way healthcare is delivered and received,” said Thom Herrmann, CEO of Intuitive Health. “Intuitive Health provides one of the most progressive healthcare models in the United States, and these awards recognize our partners’ commitment to improvements in healthcare. Our partner facilities continue to exceed industry standards. These inaugural Center of Excellence award winners are among the very best. We thank them and offer our congratulations.”

Related Images

Riverview Health Emergency and Urgent Care - Carmel team with Center of Excellence Award
Thom Herrmann, CEO of Intuitive Health, awards Seth Warren, CEO and president of Riverview Health, and Janelle McClure, Clinical Program Manager of Riverview Health Emergency and Urgent Care - Carmel with Center of Excellence Award

About Riverview Health

Riverview Health is comprised of a full-service, 156-bed hospital in Noblesville, a 16-bed hospital in Westfield, as well as freestanding combined ER and urgent care facilities. Also included are more than 25 primary, immediate and specialty-care facilities in Hamilton County. Riverview Health provides comprehensive inpatient and outpatient services in more than 35 healthcare specialties and has been frequently recognized for its clinical and service excellence. National achievements include Healthgrades America's 100 Best Hospitals for Orthopedic Surgery award (2019) and Outstanding Patient Experience award (2017-2018). Leapfrog Group awarded Riverview Health an A grade—the highest grade possible—for patient safety in 2017. As one of the largest employers in Hamilton County, Riverview Health recently received the Five-Star AchieveWELL Award through the Wellness Council of Indiana and was honored at the 2017 Indiana Health and Wellness Summit.

Media Contact

Christin Barber
Marketing/Communications Coordinator
Riverview Health
317.776.7235
cbarber@riverview.org